How do I return an order I placed through eBay.com?
Completing a return through eBay.com and getting a return label is easy. Just follow the steps below to get your return started.
- Go to eBay.com > My eBay > Purchase History
- Find the item in your Purchase History
- Select Return this item.
- Select your reason for the return.
- If the item arrived damaged, broken, or faulty, you have the option to add up to 10 pictures showing any scratches or defects.
- Click Send.
What happens after I've started a return through eBay.com?
Once you've started and shipped your return through eBay.com, we will be notified that your return is on the way. Then, when we receive your return, we will inspect the returned items and issue a refund within 2-3 business days.
How to check the status of your eBay.com return?
You can check on the status of your return request at eBay.com > Help > Your recent orders.